One address, answered in writing
Write to us
Everything reaches the same place. Put the subject in the first line and we will route it internally — there is no separate address to hunt for and no form to fill in.
Manufacturers, logistics providers and service partners proposing work with the portfolio. Tell us what you supply and which categories you serve.
Partnership enquiryPayment providers, platforms and financial institutions requesting information about the company or one of its storefronts.
Compliance enquiryOrder, delivery and refund questions are handled fastest by the store you bought from — its contact details are on its own site. We will forward anything sent here.
Customer enquiryWhat to expect
Enquiries are answered in writing, in English, in the order they arrive. Requests from payment providers, platforms and financial institutions are prioritised, and we will tell you plainly if something you have asked for is information we do not publish.
Legal and privacy correspondence — including requests under applicable data protection law — should also be sent to contact@jeihub.com. See the Privacy Policy for how those requests are handled.