Owned and operated

J&I Hub is the operating company behind a portfolio of independent direct-to-consumer brands on Shopify. The brands are ours. The operation that runs them is one.

How the portfolio works

One operator, many storefronts

Ownership

Every store is owned outright

We are not an agency and we do not run storefronts for other companies. Each brand in the portfolio belongs to us, which means every decision about its catalogue, its pricing and its customers is ours to make and ours to answer for.

Shared operation

Built once, used by all

Customer support, fulfilment, creative production, acquisition and reporting are built once and shared across the portfolio. A new brand inherits a working operation on its first day instead of assembling one.

Independence

Brands stand on their own

Each brand keeps its own name, catalogue, storefront and relationship with its customers. Shoppers buy from a brand they chose, not from a holding company they have never heard of.

Discipline

Evidence decides what survives

Brands are launched, measured and — when the numbers say so — retired. We would rather close a storefront than carry one out of attachment. The portfolio is meant to change shape; that is the point of running it as a portfolio.

The short version

What this company is, and is not

What is J&I Hub?

An operating company that owns consumer brands and runs their online stores itself — choosing the products, building the storefronts, buying the traffic, answering the customers and shipping the orders.

Is it an agency or a marketplace?

Neither. We do not sell services to other companies and we do not host anyone else’s shop. We are also not a reseller of somebody else’s catalogue. Every brand in the portfolio belongs to the company.

Where do the brands sell?

Direct to consumers, through their own storefronts, built and hosted on Shopify. Each brand keeps its own name, catalogue and customer relationship.

How is the company run?

By a distributed team organised by function rather than by brand. Support, fulfilment, creative and reporting each serve the whole portfolio, so standards stay uniform and a lesson learned once is not relearned four more times.

Who do I contact?

Everything goes to contact@jeihub.com and is answered in writing. Requests from payment providers, platforms and financial institutions are prioritised.

Talk to us

Partnership, supply and compliance enquiries are all welcome at the same address.

Contact J&I Hub